Cancellation Policy

Cancellation, Shipping and Return Policies

Any order placed can be cancelled after payment but only if the order is cancelled before the items are shipped. ( usually 1-3 business days ) If you wish to cancel an order, please contact us during regular business hours either by e- mail to support@livingsynbio.com or by live chat ( during business hours ) Orders that have been shipped are ineligible for cancellation and the Returns/Refund Policy becomes applicable (see below). Orders that are cancelled after payment has been made will be refunded via the same payment method (credit or debit card) within three business days of cancelling the order.

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